Only URGENT REPAIRS will be accepted first informally but must be confirmed in writing as soon as possible. Urgent repairs are a specialised form of maintenance and directly relate to basic issues of shelter.
Some examples are listed below:
•A serious gas leak
•A burst hot water service
•A dangerous electrical fault
•Any fault or damage that causes the premises to be unsafe or not secure
Other examples are contained in your lease agreement.
If such repairs are necessary you must immediately contact our office by email or by phoning our office on (02) 4294 7000. In the event the matter occurs after hours and is an emergency, please contact one of the contractors listed below:
Electrician – Rocar Electrical – Rod Phone 0418 290 601 or 4294 3971
Plumbing – Jeff Hammonds Phone 0418 423 980 or 4294 1974
Locksmith – Fort Knox Locks – Martin Phone 0418 686 800